{"id":5694,"date":"2024-08-22T07:25:10","date_gmt":"2024-08-22T05:25:10","guid":{"rendered":"https:\/\/www.kreisklinik-gg.de\/?page_id=5694"},"modified":"2024-09-11T10:15:16","modified_gmt":"2024-09-11T08:15:16","slug":"lob-beschwerden","status":"publish","type":"page","link":"https:\/\/www.kreisklinik-gg.de\/es\/patienten-besucher\/lob-beschwerden\/","title":{"rendered":"Lob &amp; Quejas"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><div data-vc-full-width=\"true\" data-vc-full-width-temp=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid vc_row-no-padding vc_row-o-equal-height vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner vc_custom_1650535550235\"><div class=\"wpb_wrapper\"><div id=\"ultimate-heading-44746ae04be801d6a\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-44746ae04be801d6a uvc-8247  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-44746ae04be801d6a h1'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h1 style=\"--font-weight:theme;color:#ffffff;margin-top:120px;margin-bottom:0px;\">Lob &amp; Quejas<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-lg vc_hidden-md vc_hidden-xl\"><div class=\"vc_column-inner vc_custom_1650535577017\"><div class=\"wpb_wrapper\"><div id=\"ultimate-heading-85926ae04be802023\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-85926ae04be802023 uvc-4306  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-85926ae04be802023 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<h2><span style=\"color: #ffffff;\">Paciente<br \/>\nhoja de comentarios<\/span><\/h2>\n<p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><!-- Row Backgrounds --><div class=\"upb_bg_img\" data-ultimate-bg=\"url(https:\/\/www.kreisklinik-gg.de\/wp-content\/uploads\/2022\/04\/patienten-aerzte-banner.png)\" data-image-id=\"id^3418|url^https:\/\/www.kreisklinik-gg.de\/wp-content\/uploads\/2022\/04\/patienten-aerzte-banner.png|caption^null|alt^null|title^patienten-aerzte-banner|description^null\" data-ultimate-bg-style=\"vcpb-default\" data-bg-img-repeat=\"no-repeat\" data-bg-img-size=\"cover\" data-bg-img-position=\"\" data-parallx_sense=\"30\" data-bg-override=\"ex-full\" data-bg_img_attach=\"scroll\" data-upb-overlay-color=\"\" data-upb-bg-animation=\"\" data-fadeout=\"\" data-bg-animation=\"left-animation\" data-bg-animation-type=\"h\" data-animation-repeat=\"repeat\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"9.0.1\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1724305002447\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"ultimate-heading-8756ae04be802ad0\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-8756ae04be802ad0 uvc-5809  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-8756ae04be802ad0 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:20px;\">\u00a1Tu opini\u00f3n es importante para nosotros!<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-8756ae04be802ad0 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">La satisfacci\u00f3n de nuestros pacientes est\u00e1 en el coraz\u00f3n de nuestro trabajo. Su seguridad, su bienestar y su satisfacci\u00f3n es nuestro objetivo m\u00e1s alto. Sin embargo, \u00a1necesitamos su apoyo y comentarios para esto!<\/p>\n<p>Vivimos el proceso de mejora continua y hacemos todo lo posible para que su estancia en nuestra casa sea lo m\u00e1s agradable posible. A pesar de sus mejores esfuerzos, a\u00fan puede suceder que no est\u00e9 satisfecho con algo o que vea un potencial de mejora general. Si este es el caso, estaremos encantados de recibir sus comentarios. Con la ayuda de su informaci\u00f3n, podemos eliminar posibles errores como parte de nuestro proceso de mejora interna y optimizar nuestros procesos.<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1724305201252\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"ultimate-heading-55996ae04be803221\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-55996ae04be803221 uvc-7737  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-55996ae04be803221 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><strong>\u00bfC\u00f3mo puedes darnos tu opini\u00f3n?<\/strong><\/p>\n<ol>\n<li>Acerca de la <strong>Hoja de comentarios del paciente<\/strong> que recibi\u00f3 al grabar o a trav\u00e9s de la versi\u00f3n digital aqu\u00ed en la p\u00e1gina.<\/li>\n<li>Nuestros colegas voluntarios de <strong>c\u00edrculo de ayudantes <\/strong>Mire regularmente c\u00f3mo puede ayudarlo y tambi\u00e9n le gusta venir a usted en la estaci\u00f3n.<\/li>\n<li>El <strong>defensor voluntario del paciente<\/strong> acepta solicitudes, sugerencias y reclamaciones y trata su asunto de forma confidencial con las autoridades competentes. Su tarea es mediar orientado a la soluci\u00f3n entre lo que es deseable y lo que es factible en inter\u00e9s del paciente.<\/li>\n<li>El <strong>Colega de la Oficina de Alabanzas y Quejas<\/strong> recoge y eval\u00faa todas las quejas, tanto escritas como orales, pero tambi\u00e9n elogios y reconocimientos. Cada queja ser\u00e1 seguida de cerca y recibir\u00e1 comentarios informados sobre sus preocupaciones de la Oficina de Alabanzas y Quejas si lo desea. Todas las consultas ser\u00e1n manejadas con confianza; Por supuesto, tambi\u00e9n puede dejar quejas o comentarios positivos de forma an\u00f3nima.<\/li>\n<\/ol>\n<p><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div id=\"ultimate-heading-13746ae04be8033ca\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-13746ae04be8033ca uvc-952  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-13746ae04be8033ca .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">Puede enviar sus comentarios en nuestro formulario en l\u00ednea:<\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 15px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_btn3-container vc_btn3-center vc_do_btn\" ><a style=\"background-color:#b72b31; color:#ffffff;\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-custom vc_btn3-block\" href=\"https:\/\/www.kreisklinik-gg.de\/es\/patienten-besucher\/lob-beschwerde-formular\/\" title=\"\" target=\"_blank\">Al formulario de comentarios en l\u00ednea<\/a><\/div><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div id=\"ultimate-heading-83586ae04be803a0b\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-83586ae04be803a0b uvc-7066  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-83586ae04be803a0b .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">Aqu\u00ed tambi\u00e9n encontrar\u00e1 el formulario para sus comentarios para descargar:<\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 15px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_btn3-container vc_btn3-left vc_do_btn\" ><a style=\"background-color:#b72b31; color:#ffffff;\" class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-custom\" href=\"https:\/\/www.kreisklinik-gg.de\/wp-content\/uploads\/2024\/09\/Patientenfragebogen.pdf\" title=\"\" target=\"_blank\">Cuestionario para pacientes imprimible (1.0MiB)<\/a><\/div><\/div><\/div><\/div><\/div><!-- Row Backgrounds --><div class=\"upb_color\" data-bg-override=\"full\" data-bg-color=\"#f1f1f1\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"9.0.1\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1724305002447\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"ultimate-heading-95796ae04be8044c2\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-95796ae04be8044c2 uvc-9975  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-95796ae04be8044c2 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:20px;\">Tu opini\u00f3n nos llega<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-95796ae04be8044c2 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">Sinceramente,<br \/>\nSu equipo de Kreisklinik Gro\u00df-Gerau GmbH<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1724310237616\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"ultimate-heading-68876ae04be804ac4\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-68876ae04be804ac4 uvc-6751  uvc-heading-default-font-sizes\" data-hspacer=\"line_only\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-68876ae04be804ac4 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;color:#ffffff;margin-bottom:20px;\">Persona de contacto<\/h2><\/div><div class=\"uvc-heading-spacer line_only\" style=\"topheight:0.5px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:0.5px;border-color:#ffffff;width:100px;\"><\/span><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-68876ae04be804ac4 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<h3><span style=\"color: #ffffff;\"><strong>Sra. Ehrenfels<\/strong><\/span><\/h3>\n<p><span style=\"color: #ffffff;\">06152-986 17251<\/span><br \/>\n<a style=\"color: #ffffff; text-decoration: none;\" href=\"mailto:feedback@kreisklinik-gg.de\">feedback@kreisklinik-gg.de<\/a><\/div><\/div><\/div><\/div><\/div><\/div><!-- Row Backgrounds --><div class=\"upb_color\" data-bg-override=\"full\" data-bg-color=\"#dd7f1d\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"9.0.1\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Lob &amp; Quejas Hoja de comentarios del paciente Su opini\u00f3n es importante para nosotros!La satisfacci\u00f3n de nuestros pacientes est\u00e1 en el coraz\u00f3n de nuestro trabajo. Su seguridad, su bienestar y su satisfacci\u00f3n es nuestro objetivo m\u00e1s alto. Sin embargo, \u00a1necesitamos su apoyo y comentarios para esto! Vivimos el proceso de mejora continua y hacemos todo lo posible para darte la estancia en nuestra casa...<\/p>","protected":false},"author":5,"featured_media":0,"parent":1331,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5694","page","type-page","status-publish","hentry","description-off"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.kreisklinik-gg.de\/es\/wp-json\/wp\/v2\/pages\/5694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kreisklinik-gg.de\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kreisklinik-gg.de\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kreisklinik-gg.de\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kreisklinik-gg.de\/es\/wp-json\/wp\/v2\/comments?post=5694"}],"version-history":[{"count":5,"href":"https:\/\/www.kreisklinik-gg.de\/es\/wp-json\/wp\/v2\/pages\/5694\/revisions"}],"predecessor-version":[{"id":5769,"href":"https:\/\/www.kreisklinik-gg.de\/es\/wp-json\/wp\/v2\/pages\/5694\/revisions\/5769"}],"up":[{"embeddable":true,"href":"https:\/\/www.kreisklinik-gg.de\/es\/wp-json\/wp\/v2\/pages\/1331"}],"wp:attachment":[{"href":"https:\/\/www.kreisklinik-gg.de\/es\/wp-json\/wp\/v2\/media?parent=5694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}